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Finance

Cutting incident response time in half at a Polish retail bank

PL Acme Bank Polska

Outcome metrics

47%

Reduction in MTTR

63%

False positives suppressed

24/7

Coverage

1 The challenge

Acme Bank Polska's in-house SOC was overloaded with low-fidelity alerts, pushing mean time to respond past 4 hours and risking compliance with national banking-sector incident reporting deadlines.

2 Our approach

WPROIT onboarded the bank to a 24/7 MDR engagement powered by ThreatLens, tuning detection rules to the bank's specific threat model and automating the first-line triage steps.

3 Outcome

Mean time to respond dropped from 4h to under 90 minutes within the first quarter; alert fatigue declined and the in-house team refocused on threat hunting.

"WPROIT's tuning was surgical. Our analysts can finally hunt instead of just chasing alarms."

Head of Security Operations Acme Bank Polska

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